Frequently Asked Questions

The roles of the valuer in the trade-in process?


Using sound knowledge and great market insights our experienced valuers will assess your vehicle thoroughly and determine the best trade-in price.

Using sound knowledge and great market insights our experienced valuers will assess your vehicle thoroughly and determine the best trade-in price.


The value of service history?


A complete regular service history will make your vehicle much more attractive to prospective buyers, and you will not only find it easier to sell / trade in but will most certainly receive a higher price compared to if you haven’t serviced your vehicle.

A complete regular service history will make your vehicle much more attractive to prospective buyers, and you will not only find it easier to sell / trade in but will most certainly receive a higher price compared to if you haven’t serviced your vehicle.


What we look for in determining the condition of a vehicle?


While assessing a trade in vehicle our valuers will inspect the vehicle’s overall condition, including (but not limited to) the kilometres travelled, previous accidents, service history, condition of wear and tear internally / externally, and any mechanical repairs needed.

While assessing a trade in vehicle our valuers will inspect the vehicle’s overall condition, including (but not limited to) the kilometres travelled, previous accidents, service history, condition of wear and tear internally / externally, and any mechanical repairs needed.


The tools we use to establish a fair market price?


Through experience, market knowledge and specialised software, our valuers are able to determine the best possible trade-in price.

Through experience, market knowledge and specialised software, our valuers are able to determine the best possible trade-in price.


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